🌿 Product Return Policy

At The Steam Room, your satisfaction is important to us. Due to the intimate nature of many of our products, please review our return policy carefully:

✨ Intimate Pleasure Products

All sales are final for intimate products. However, if you receive a defective item, we’re here to help.

To request a refund or replacement, please email us at [your email] with:

• Video clearly showing the defect
• Your order number and purchase receipt

Once reviewed and approved, we will issue a refund or send a replacement

📚 Books

All book sales are final and cannot be returned or exchanged.

🧴 Body Care Products

Due to hygiene considerations, returns are handled case by case.

• Please contact us within 7 days of delivery/pick-up if there is an issue with your order

If you have any questions about your purchase or need help with a return request, please reach out to us!